As noted, a modern organization is a complex system that includes special specialized types of management activities - management functions. According to Korotkov E.M., a function is “a work that is performed not only to obtain some result, but also to consistently move from one result to another, to move towards a goal” Korotkov, E.M. Management: textbook for bachelors / E.M. Korotkov. - M.: Yurayt, 2012. - S.6-8. A similar interpretation is shared by Razu M.L.: A function is a duty, a range of activities, an appointment, a role ... Management must be considered as a cyclic process consisting of specific types of managerial work - management functions Management: textbook / coll. ed.; ed. M.L. Once. - 3rd ed., erased. - M.: Knorus, 2011. - P.112.
Taylor F. in his work “Scientific Organization of Labor” writes that “meaningful and purposeful activity of any team, whether it be a patriarchal community or a modern corporation, requires management regulation in its four main forms: planning, organization, leadership, control” Zhemchugov A.M., Zhemchugov M.K. The paradigm of modern management and its basis // Problems of Economics and Management. - 2016. - No. 6 (58). - S. 4-30. .
All management functions can be divided into two categories:
- on the content of the management process (main functions);
- · in the direction of impact on control objects (specific or specific functions).
There are 5 management functions:
- · Planning is forecasting and preparing for the future. Failure to plan means incompetence of the manager.
- Organization is the provision of business with everything necessary for functioning (equipment, materials, financing, people), and the most important element here is the training of the manager.
- · Motivation - a means of performing organizational work; in its limited essence, it is the management of subordinates.
- · Coordination - harmonization of activities to achieve success.
- · Control - Checking and overseeing that things are going as planned.
The management process in accordance with the provided concept begins with the formation of a system of goals and objectives of the organization for a certain period of time. Thus, the management process begins with the information provided on the results of control procedures for making management decisions and ends with the control phase that determines the success of the implementation of the decision.
Planning is an independent function of management and the initial stage of the management process (Fig. 1).
Rice. 1 - Planning as a function of management Brusov P.N. Financial management. Mathematical foundations. Short-term financial policy: Textbook / P.N. Brusov, T.V. Filatov. - M.: KnoRus, 2013. - P.31
Planning, as a function of management, is the definition of the goals of the activity, as well as the development and fixation of a list of actions that are subject to mandatory execution in order to achieve them. From the point of view of the target approach, management is considered as a system focused on achieving certain goals. It is the goals facing the management system that are the starting point for planning and implementing the activities of the enterprise.
To make a true contribution to the success of the organization, the goals must have a number of characteristics Brusov P.N. Financial management. Mathematical foundations. Short-term financial policy: Textbook / P.N. Brusov, T.V. Filatov. - M.: KnoRus, 2013. - P.35:
- specific and measurable goals. By expressing its goals in specific, measurable terms, management creates a clear baseline for future decisions and progress.
- reachable and realistic circuits. Setting a goal that exceeds the capacity of the organization, either due to insufficient resources or due to external factors, can lead to disastrous consequences.
- Objectives must contain deadlines;
- · Goals should call for exceeding standards. Standards - the level of performance that is acceptable to the organization. Goals are the desired outcome.
- · Objectives should be flexible so that they can be revised in the event of unpredictable changes.
Each firm fixes its state in the future in the form of short-term, medium-term and long-term goals. Accordingly, short-term, medium-term and long-term plans are created. Short-term goals are considered goals with a period of implementation up to one year. Medium-term goals are goals that can be achieved within one to three years. Goals that require a period of more than three years to achieve are considered long-term goals. The maximum period for achieving long-term goals usually ranges from five to fifteen years.
Bringing the goals to each level of management and their comprehensive assessment require building a tree of goals. The tree of goals is a structural display of the distribution of goals by levels of management of the organization in their relationship. In management, the goal tree plays the same role and performs the same functions as the program algorithm in cybernetics. If a manager is dealing with a small organization that carries out simple activities, then when drawing up plans, a tree of goals can be omitted. However, planning the activities of large companies, especially transnational corporations with an extensive network of subsidiaries, branches and representative offices, drawing up a tree of goals is objectively necessary.
Depending on the importance in the activities of the organization, strategic, tactical and operational planning are distinguished (Fig. 2).
Fig.2 - Types of planning Repina E.A. Fundamentals of Management: Textbook / E.A. Repin. - M.: Akademtsentr, 2013. - P.72
The result of strategic planning is the development of a strategic plan, which can be formalized in the form of a business plan. Tactical plans specify the strategic plan. If strategic planning focuses on what the organization wants to achieve, then tactical planning focuses on how the organization should achieve this state. Operational planning - planning of individual operations in the general economic flow: production planning, marketing, budgeting and others.
Depending on the object of planning, Repina E.A. Fundamentals of Management: Textbook / E.A. Repin. - M.: Akademtsentr, 2013. - P.105:
- company plans;
- production departments;
- plans of workplaces (positions).
By type of intra-company activity:
- production planning;
- financial and so on.
A principle is the dominant position or starting point in developing a plan. There are the following planning principles:
- · Planning "from what has been achieved" - the manager considers his main task to repeat this year everything that was characteristic of the organization last year, taking into account the changes that have taken place or are expected. This is a transfer of the achieved results to the next period with certain adjustments.
- · Planning by goals. When referring to this principle, the manager abstracts from past experience, he does not tie the planned result to the actually achieved one and does not use it as a basis for his subsequent actions. The initial base in this case is the goal formulated by him - that is, the desired result and the reality of its achievement.
The planning method is a set of techniques and methods of action used by the manager in the implementation of the procedure for developing and implementing the plan. The main planning methods include:
- · The balance method is the most versatile and widespread. It is based on a comparison of revenue and expenditure parts (costs with results). The essence of the method is to develop balances (material, financial, labor, etc.) in the form of tables containing available resources and directions for their spending.
- · The normative method of planning consists in performing planned calculations using scientifically based norms and standards. It is used in planning the cost, labor intensity, number of staff, wages.
The economic norm is the maximum allowable consumption of specific resources for the production of a unit of output (works, services) of an established quality under certain conditions and a period of time. The standard is a relative indicator.
· Program-target method. In modern planning practice, economic and mathematical planning methods are increasingly used, which allow finding the optimal combination of resource use under given constraints.
There are also vertical and horizontal planning methods. Vertical planning methods include top-down and bottom-up planning methods. Top-down planning is used when the goals and objectives of the organization and all its structural divisions are formulated by the top management. Planned tasks descend from above.
The bottom-up planning method is used when:
- The manager strives to actively involve subordinates in the planning procedure;
- The manager is not able to independently determine the potential capabilities of each structural unit of his organization and strive to obtain this kind of information from his subordinates;
- The manager plans to start implementing a new project for the organization and strives to ensure that each structural unit independently determines its role, capabilities and tasks.
Vertical planning methods are aimed at forming the results of the organization, which must be obtained in the planning period. The object of planning can be profit, volume of production and sales. In horizontal planning, the object of planning is the production process itself, or individual work packages (that is, specific projects that the organization aims to implement). The main methods of horizontal planning are:
- planning of the general scheme of the production process;
- network planning.
Thus, planning is the definition of a system of goals for the functioning and development of an organization, as well as ways and means to achieve them. Planning ensures the timeliness of decisions, avoids hasty decisions, sets a clear goal and a clear way to achieve it, and also provides an opportunity to control the situation.
- 1. The content of the concept of "management". Stages and schools in the history of management.
- 2. Management models. Modern trends in management development. Development of management in Russia
- 3. Management of socio-economic systems (organizations). The concept, main features and structure of the organization.
- 4. The nature and composition of management functions. Management methods
- 5. Leadership in management. Manager's style and image (manager's image). Classification of leadership styles.
- 6. Function of planning in management: concept, principles, types and methods. Strategic and tactical plans in the management system.
- 7. Management decision. The process of developing, adopting and executing a management decision. Requirements for management decisions.
- 8. Motivation of activity in management. Modern theories of motivation
- 9. The content of the function of the organization. Delegation of powers: purpose and basic conditions for effectiveness. Management Effectiveness Factors
- 10. Regulation and control in management: concept, goals, objectives, principles, main stages of the control procedure.
- 11. The role of organizational culture in the success of the enterprise
6. Function of planning in management: concept, principles, types and methods. Strategic and tactical plans in the management system.
PLANNING- This is the function associated with the definition of the goals and objectives of the organization, as well as the resources needed to achieve these goals. This is one of the ways in which leadership ensures that the efforts of all members of the organization are directed towards the achievement of its common goals.
Planning principles.
- Participation in planning the maximum number of employees allows you to increase the efficiency of the work, as their interests are taken into account, and, consequently, increases the satisfaction laxity of employees by work;
- continuity: plans serve as the basis for further work;
- flexibility: the ability to adjust plans in accordance with changing conditions;
- economy: planning costs are much less than the benefits;
- providing work with the necessary material and organizational resources.
Depending on the main goals or main approaches of the information used, the regulatory framework, the methods used to obtain and agree on certain final planned indicators, it is customary to distinguish between the following planning methods Key words: experimental, normative, balance sheet, calculation and analytical, program-targeted, reporting and statistical, economic and mathematical and others.
The calculation-analytical method is based on the division of the work performed and the grouping of the resources used by elements and interconnections, the analysis of the conditions for their most effective interaction and the development of draft plans on this basis.
The experimental method is the design of norms, standards and models of plans on the basis of conducting and studying measurements and experiments, as well as taking into account the experience of managers, planners and other specialists.
The reporting and statistical method consists in developing draft plans based on reports, statistics and other information characterizing the real state and changing characteristics of the enterprise's activities.
Types of planning:
By breadth of coverage:
corporate planning (for the entire company as a whole); planning by type of activity (production planning); planning at the level of a specific unit (planning the work of the shop).
By function:
production; financial; personnel; marketing.
By time period:
long-term planning - 5 years or more; medium-term planning - from 2 to 5 years; short-term planning - up to a year.
According to the level of detail of plans:
strategic planning; operational or tactical planning.
Strategic and tactical plans in the management system
Planning is one of the functions of management. During planning, plans are developed.
A plan is a work scheduled for a certain period, indicating its goals, content, scope, methods, sequence, deadlines; an idea that provides for the course, development of something.
strategic plan. The main content of this plan is a strategy for the foreseeable future - three to five years or more. The strategic plan is the top of the system of plans, because it characterizes the main purpose of the organization, its goals and strategies. This plan serves as a guideline for all other plans. At the same time, it also serves as a constraint on decision-making regarding the main activities (products and services) and markets.
Strategy- the image of organizational actions and management approaches used to achieve the organizational objectives and goals of the organization. Determination of the scope of business, goal setting, determination of short-term and long-term tasks (programs), determination of a strategy for achieving the goal forms a strategic plan.
tactical plan is inextricably linked with the strategic plan, since where strategic planning is used, there is a need for tactical planning.
A tactical plan means clarification, correction, addition, in a word, concretization of the strategy. Under the tactical plan is understood the planning of actions that should represent the most effective ways to achieve strategic goals. In other words, tactics are one of the forms of expression of strategy. Strategy and tactics, in general terms, have related goals and their essence lies in determining the means by which the enterprise seeks to achieve its goals and objectives.
tactical plan is a detailed definition and development of issues within the technical lines. Tactics can be seen as certain steps, steps towards the top - the overall goal provided by the strategy.
Federal Agency for Education
Russian Correspondence Institute of Textile and Light Industry
(branch of RosZiTLP, Tver)
COURSE WORK ON THE DISCIPLINE MANAGEMENT
On this topic: " Planning as a function management".
Completed by: Nikitina Ya. E
Stud. 5 course PMT
Checked by: Shmatlay T A
Introduction
Chapter 1 The role and place of planning in enterprise management
Chapter 2 Organization of intra-company planning
Chapter 3 Types of Planning
Settlement part
Conclusion
Bibliography
INTRODUCTION
Management is understood as a set of processes that ensure the maintenance of the system in a given state and its transfer to a new state by organizing and implementing targeted management actions according to given programs. Management is a kind of activity in which the following main functions are distinguished: planning, organization, coordination, control, activation (motivation for social systems).
Planning is a defining function, which consists in developing goals, directions, rates and proportions of the development of the organization, allocating resources and adapting to the external environment; an action strategy, program and plans are being developed.
Planning is aimed at the optimal use of the organization's capabilities, including the best use of all types of resources and the prevention of erroneous actions that could lead to a decrease in the efficiency of the organization.
Planning includes the definition of: final and intermediate goals; tasks, the solution of which is necessary to achieve the goals; means and ways to solve them; the required resources, their sources and method of distribution.
Intra-company planning is always guided by the data of the past, but seeks to determine and control the development of the enterprise in the future. Therefore, the reliability of planning still depends on the accuracy of the actual indicators of the past.
It is impossible to create an organizational and economic mechanism for managing an enterprise in a market economy without developing a clear system of intra-company planning that eliminates these shortcomings. However, the construction of such a system is a rather complicated process that requires resources, appropriate skills and abilities from the employees of the enterprise, primarily managers, who have to solve a number of complex methodological, organizational and technical problems associated with a radical restructuring of all elements of intra-company planning.
Chapter 1 The role and place of planning in enterprise management
Planning provides answers to the following questions:
1) What is the current state of the organization? To do this, you need to assess the situation in the field of finance, production and other areas.
2) what should be the goals of the organization? Assessing opportunities and threats in environment the goals of the organization should be defined.
Should be clearly defined:
planning object (what is planned), planning subject (who plans), planning period (horizon) (for how long), planning tools (for example, computer software), planning methodology (how to plan), coordination of plans (what, with whom and under what conditions).
3) How can the organization achieve the goals? It is necessary to decide what the staff should do to achieve the goals, what resources should be. The management approach to planning can be carried out by setting the criteria and tasks of planning, determining the means of planning, methods for coordinating plans, directions and methods of planning.
Despite the importance and apparent benefits of planning, it cannot replace improvisation. In the practice of enterprise management, it is impossible to plan all cases of decision-making, and it is not advisable. This could be due to two factors:
Incommensurability of planning costs with the results of the implementation of the plan;
Lack of objective, reliable and sufficient information to develop a plan
The planning process is characterized by a number of specific features.
Firstly, planning has two sides: socio-economic and organizational-technical.
Organizational - technical side is determined by the cooperation of labor and depends on the level of development of the means and methods of planning. Socio-economic the side is determined by the socio-economic conditions of society. Therefore, the essence of production planning must be evaluated from two positions:
1 .its organizational and technical characteristics;
2 .socio-economic conditions.
Otherwise, it is impossible to reveal many cause-and-effect relationships and dependencies that determine the goals, forms and methods of planning.
From the point of view of the organizational and technical side of planning, countries with developed market economies have more experience. The arsenal of technical means and methods used there is much richer. It follows that the level of organization of production and management within individual enterprises and firms is higher there than in the countries of Russia. This means that there is a great opportunity to use the organizational and technical experience of planning in developed foreign countries and a limited possibility of using socio-economic planning experience.
Another important takeaway from this analysis: the socio-economic side of planning should be the leading one in setting the goals of planning and choosing the means for their implementation.
Secondly, planning as an element of control is informational character. The information essence of the planning process is clearly visible in the example of the stages of the planning cycle. In the production process, the planning authorities are constantly faced with problems. Therefore, the first stage in the planning cycle is the identification and formulation of problems (includes the collection and processing of information, as well as an assessment of the consequences of possible options for planned decisions). On this basis, a planned decision is made. Then it is implemented. Information about the results obtained through the feedback system is transmitted to the planning body. The latter, on its basis, evaluates what is happening, formulates new problems, and the entire planning cycle is repeated. The formulation of problems, the adoption of planned decisions, the evaluation of results are always subordinated to the achievement of a certain goal. Therefore, planning is always strictly purposeful.
Planning is carried out in accordance with a number of principles, that is, rules. The main one today is the participation of the maximum number of employees of the organization in the work on the plan already at the earliest stages of its preparation. The reason is that people will sooner and more willingly fulfill those tasks that they have set for themselves, as being closer and more understandable.
Another principle is the continuity , due to the corresponding nature of economic activity. In accordance with this, it is carried out not as a single action, but as a constantly repeating process. Within its framework, all current plans are developed taking into account the implementation and the fact that they themselves will serve as the basis for drawing up plans in the future. This ensures their certain continuity. Continuity of planning requires adherence to the principle of flexibility , implying the need to adjust or revise at any time previously made decisions in accordance with changing circumstances.
The unity and interconnectedness of individual parts of the organization requires compliance with such a principle as the coordination of plans . It is implemented through coordination and integration. Coordination is carried out “horizontally”, that is, between units of the same level, and integration is carried out “vertically” between higher and lower ones.
Economy is an important planning principle. , requiring that the cost of drawing up a plan be less than the effect brought by its implementation. When evaluating the economics of planning, one should take into account its usefulness (which is usually difficult) and the costs of planning. Finally, one of the principles of planning is to create the necessary conditions for the implementation of the plan. . The principles listed above are universal, suitable for various levels of management; at the same time, each of them can also apply its own specific principles.
For example, when planning at the shop floor level, the bottleneck principle plays an important role. , according to which output must be determined based on the capabilities of the piece of equipment with the lowest productivity. At the same time, at the enterprise level and the environment. On this basis, goals are set, strategies are developed and a combination of tools is determined that allows them to be most effectively implemented.
Chapter 2 Organization of intra-company planning .
The plan of the enterprise in its content is a set of interrelated measures to increase profits by increasing the efficiency of the use of all resources used and the sale of products. The success and efficiency of the planning system is determined to a large extent by the level of its organization, which is aimed at a systematic combination of the main elements of the planning system:
Planned personnel formed into an organizational structure;
Planning mechanism;
The process of substantiation, adoption and implementation of planned decisions (planning process);
Tools that support the planning process (information, technical, mathematical, software, organizational and linguistic support).
The entire planning organization system should be aimed at creating the most favorable conditions for improving production processes and enterprise management. If the theory of planning reveals the laws and principles of substantiation of planning decisions, then the organization of planning explores the process-structural aspect.
1. Planned staff.
This includes all specialists who, to one degree or another, perform planning functions. Moreover, for some of them, planning functions can be the main activity (for example, for employees of the planning and economic department), and for others, they can be combined with other activities (for example, specialists in the design department can, along with planning the design preparation of production, design new products).
The innovative nature of the activities of planned workers makes special demands on personnel policy, which includes:
· Recruitment, including search, selection and hiring;
Placement (occupation of a position);
· Employment, including activity evaluation and remuneration;
Development (promotion);
Exemption (fluidity, dismissal).
HR has to solve a wide variety of tasks: to set and balance short- and long-term enterprises, to determine what is more important - to increase their market share or increase the productivity of invested capital, etc.
The increasing role of planners in management can be explained by the following reasons. :
1. an increase in the investment and science-intensive nature of modern production;
2. strengthening in the conditions of competition the priority of quality and the scientific and technical level of products.
3. increasing the importance of the creative work of all employees;
4. the strengthening of the collective nature of labor, due to the increase in the complexity of technology and technology.
The listed factors very sharply raise the problem of raising the level of organization of planned work, taking into account the individual qualities of planners, their personal attitudes and psychological preferences, and a deep interest in the final results of labor in the work of an enterprise. In order to successfully perform their functions, the planner-manager, in addition to high professional qualifications, must have the ability to learn, communicate and cooperate.
The apparatus of new employees at the enterprise functions in the form of an appropriate organizational structure(OS), which establishes the required number of planning personnel and its distribution among the divisions of the management apparatus, determines the composition of planning bodies, regulates linear, functional and information communications between planners and divisions, establishes the rights, duties and responsibilities of planners, determines the requirements for their professional level, etc.
Each enterprise approaches the choice of organizational planning structure strictly individually. Nevertheless, it is possible to single out groups of enterprises with the most typical schemes of such structures.
This classification is based on an industry characteristic. All enterprises (associations) can be divided into three groups according to their sectoral characteristics: sectoral, diversified and intersectoral.
TO industry group include enterprises (associations) whose activities are limited to any one branch of industry.
Departments, along with the management of structural production units (shops, buildings, industries, enterprises) can manage other types of activities: supply and marketing, research and development work, etc.
Such a production and marketing department can unite a group of specialized enterprises, which characterizes the horizontal integration of production. Branches are created with the aim of expanding the channels for selling products and providing our own production with all the necessary components: semi-finished products, raw materials, packaging, spare parts, repair base, after-sales service for products, etc.
Diversified business entities have a more complex organizational structure.
Diversified Group business entities are usually united by large industrial concerns, which, by the nature of their products, are engaged in two or three or more industries.
The top management of the company is represented by a board of directors, which includes the chairman of the board of directors, the president of the company, the vice chairman, senior vice presidents and vice presidents, many of whom head production groups and divisions of the group, as well as other companies and banks. Participation in the management of several corporations by the heads of the largest companies contributes to the strengthening of intercompany ties and simplifies the process of planning the production and economic activities of the concern. Such a cumbersome at first glance, the administrative apparatus requires strict subordination.
Senior personnel manage enterprises through intermediate links represented by production groups and departments. At the same time, each lead vice president has his own sphere of influence. One of them, as a rule, manages all departments of the highest administration, others - production groups, which include production departments.
Each branch is a complex of interconnected enterprises located in different areas. In our understanding, a branch is a large production association, which includes enterprises of two levels. The first level is represented by enterprises with a high degree of specialization, manufacturing semi-finished products. They deliver products to second-tier assembly plants where the final product is made. This is the essence of the vertical integration of production in diversified companies, on which the entire system of planning and management is built.
This system has the following advantages.
Firstly, decentralization is achieved in the planning and management of enterprises within the group.
Secondly, combining enterprises into large production complexes (branches) and bringing the latter into production groups makes it possible to establish a rhythmic work of interconnected enterprises, to plan an optimal investment program for enterprises of each department and group as a whole, taking into account the interests of enterprises and the concern. In addition, a closer connection is provided between enterprises and research institutes and laboratories that are part of the structure of the department; facilitating the involvement of qualified consultants in the field of planning and production management in practical work; it becomes possible to optimize production capacities and workforce on a branch-wide scale.
Third, the centralization of supply and marketing functions allows you to reduce the costs of these activities and quickly maneuver material resources.
Fourth, all four levels of management (top administration, management of production groups, departments and enterprises) are connected by one system of commercial calculation, which ensures complete independence in planning, freedom and efficiency in work, a high degree of responsibility and interest in the final results of activities.
Related to intersectoral companies business entities specialize in the production of products consumed by industry and diversified enterprises and associations. A diversified company can simultaneously produce parts and assemblies for the automotive and aviation industries, insulation and building materials for construction, packaging materials for the food industry, etc. Such organizations withstand competition from industry and diversified companies due to lower costs due to the high specialization of production and mass production.
The planning system in cross-industry companies is largely identical to the system adopted in the auxiliary divisions of large industrial and multi-industry concerns, which produce products mainly for the needs of the main auxiliary divisions and only partially sell it to other companies. However, in the presence of unified planning blocks, even in the same type of business entities, there are differences in the means and methods of their implementation, which indicates the constant development and improvement of the planning system in accordance with changing production conditions and the external environment.
Multi-stage planning did not take shape all at once, but gradually, with the growth of companies, as an objective reaction to changing business conditions due to the external environment.
2.planning mechanism.
The planning mechanism is understood as a set of means and methods by which planned decisions are made and their implementation is ensured. If the organizational structure reflects the external structure of the planning system, its form, then
the mechanism reveals the internal structure and content of the planning system.
The scheduling mechanism includes :
Apparatus for developing goals and objectives for the functioning of the enterprise;
Planning functions
planning methods.
The listed components of the planning mechanism are interdependent as elements of one system. The logic of this connection is as follows: the laws of development of production, including economic laws, the laws of engineering and technology, cybernetics, the laws of the development of society, etc., give rise to the goals and objectives of the functioning of the enterprise; goals and objectives define the planning functions that determine the appropriate planning methods.
3. The planning process.
As an expedient activity of people in the planning process, it has its own technology, which represents the sequence of work performed in the preparation of the plan.
The planning process contains the following steps :
1) Definition of the purpose of planning.
Planning goals are a decisive factor in choosing the forms and methods of planning. They also determine the criteria for making planned decisions and monitoring the progress of their implementation.
2) Problem analysis.
At this stage, the initial situation at the time of drawing up the plan is determined and the final situation is formed.
3) Search for alternatives.
This stage involves the search for appropriate actions among the possible ways to resolve the problem situation.
4) Forecasting.
An idea is formed about the development of the planned situation.
5) Grade.
Optimizing calculations are carried out to select the best alternative.
6) Making a planned decision.
A single planned solution is selected and executed.
4.Tools that support the planning process.
The tools that provide the planning process allow you to automate the technological process of developing an enterprise plan: from collecting information to making and implementing planned decisions. This includes technical, informational, software, organizational and linguistic support.
Chapter 3 Types of Planning
Depending on the direction and nature of the tasks to be solved, three types of planning are distinguished: strategic, tactical, and operational.
Strategic (long-term or long-term) planning consists mainly in determining the main goals of the company's activities and is focused on determining the intended final results, taking into account the means and methods for achieving the goals and providing the necessary resources. At the same time, new opportunities for the company are also developed, for example, expanding production capacity by building new plants or acquiring equipment, changing the profile of an enterprise or radically changing technology. Strategic planning covers a period of 10-20 years, has long-term consequences, affects the functioning of the entire management system and is based on huge resources.
Tactical (medium-term) planning consists in determining intermediate goals on the way to achieving strategic goals and objectives. At the same time, the means and methods for solving problems, the use of resources, and the introduction of new technology are developed in detail.
Operational (operational or current) planning involves the development of schedules and ensures the implementation of tactical plans.
Strategic planning
Strategic planning is the set of actions and decisions taken by management that lead to the deconstruction of specific strategies designed to help the organization achieve its goals.
Strategy - is a detailed comprehensive comprehensive plan designed to ensure the implementation of the mission
organization and achieving its goals.
Essence, functions and benefits of strategic planning
Many large companies in modern conditions began to devote everything
greater attention to the development of strategic planning as an instrument of centralized management. Such planning provides for the development of general principles for the firm's orientation to the future; determines the strategic direction and development programs, the content and sequence of implementation of the most important measures that ensure the achievement of the goals set. Strategic planning helps to make decisions on the complex problems of the company's activities on an international scale: determining the directions and amounts of capital investments and sources of their financing; diversification of production and product renewal; forms of foreign investment in terms of the acquisition of new enterprises; improvement of the management organization for individual divisions and personnel policy.
Since the assessment of prospects in the conditions of the spontaneous development of the world market is extremely uncertain, long-term planning cannot orient the company towards achieving quantitative indicators and therefore is usually limited to developing only the most important qualitative characteristics specified in programs or forecasts. Through them, the coordination of promising areas of development of all departments of the company is carried out, taking into account their needs and resources. On the basis of the program, medium-term plans are developed, which already contain not only qualitative characteristics, but also quantitative indicators, detailed and concretized in terms of the choice of means to achieve the goals outlined in the framework of strategic planning.
In the strategic planning system, depending on the methodology and goals, they usually distinguish between long-term planning and strategic planning.
The system of long-term planning uses the extrapolation method, that is, the use of the results of the indicators of the past period and, based on the setting of optimistic goals, the distribution of somewhat inflated indicators for the future period. Here, the expectation is that the future will be better than the past.
In the long-term planning system, goals are translated into action programs, tactical plans and budgets, profit plans developed for each of the main departments of the organization. Then the programs, tactical plans and budgets are carried out by these units and the deviations of the actual indicators from the planned ones are determined.
Strategic planning aims to give a comprehensive scientific justification for the problems that the company may face in the coming period, and on this basis to develop indicators of the company's development for the planning period.
The basis for developing a strategic plan is:
analysis of the development prospects of the company, whose task is to identify trends and factors influencing the development of relevant trends;
analysis of competitive positions, the task of which is to determine how competitive the company's products are in different markets and what the company can do to improve performance in specific areas if it follows optimal strategies in all activities;
choice of strategy based on an analysis of the prospects for the development of the company in various types of activities and the determination of priorities for specific types of activities in terms of its effectiveness and availability of resources;
· analysis of directions of diversification of types of activity, search for new more effective types of activity, determination of expected results.
· When choosing a strategy, it must be borne in mind that new strategies, both in traditional industries and in new business areas, must correspond to the accumulated potential of the company. Capacity structure development planning.
The main features of strategic planning
The main features of strategic planning are:
Purpose of planning
Long-term maintenance of the existence and fulfillment of the main goal of the company,
The bearer of the idea of planning is top management,
Planning problems - lack of reliability and structuring,
Planning horizon - long-term,
Coverage - global, wide range of alternatives,
Principles - changing the environment (controllable factors).
Usually the most important planning issues are sales markets.
This planning includes:
developing a strategy,
Strategic planning of the production program,
Capacity development planning,
Capacity Development Planning
Tactical and operational planning
Tactical plans most often cover a five-year period, as the most appropriate period for the renewal of the production apparatus and product range. They formulate the main tasks for a specified period, for example, the production strategy of the company as a whole and each division (reconstruction and expansion of production capacities, development of new products and expansion of the range); sales strategy (the structure of the sales network and its development, the degree of control over the market and the introduction to new markets, the implementation of activities that promote sales expansion); financial strategy (volumes and directions of investments, sources of financing, structure of the securities portfolio); personnel policy (composition and structure of personnel, their training and use); determination of the volume and structure of the necessary resources and forms of material and technical supply and taking into account intra-company specialization and cooperative production. Medium-term plans provide for the development and a certain sequence of measures aimed at achieving the goals outlined by the long-term development program.
The tactical plan usually contains quantitative indicators, including in relation to the allocation of resources. It provides details by product, investment and funding sources. Developed in production departments.
Current planning is carried out through detailed development of operational plans for the company as a whole and its individual divisions on an international scale, in particular, marketing programs, research plans, production plans, logistics. The main links of the current production plan are calendar plans, which are a detailed specification of the goals and objectives set by the strategic and medium-term plans. Production schedules are compiled on the basis of information about the availability of orders, their availability of material resources, the degree of utilization of production capacities and their use, taking into account the stipulated deadlines for the execution of each order. The schedule of production provides for the costs of reconstruction of existing facilities, replacement of equipment, construction of new enterprises, training of the workforce. Sales and service plans include product exports, overseas licensing, technical services and maintenance.
The implementation of operational plans is carried out through a system of budgets or financial plans, which are usually drawn up for a year or for a shorter period for each individual unit - profit center, and then consolidated into a single budget, or financial plan of the company. The budget is formed on the basis of the sales forecast, which is necessary to achieve the planned financial targets. When compiling it, first of all, indicators developed in strategic or operational plans are taken into account. Through the budget, the interconnection between strategic, current and other types of planning is carried out.
The company's budget is an expression of the operational plan in monetary units; it, as it were, links the operational and financial plans, making it possible to foresee the final result of the activity, that is, the size and rate of profit. Budgeting is usually done by different services or special sectors. Special committees, consisting of top administrators, consider the already prepared budget. The head of the firm approves the budget and is responsible for the effectiveness of the methods for its development. The basis of the budget is the sales forecast and the calculation of production costs. Based on the sales forecast, plans for production, supply, stocks, research, capital investment, financing, and cash receipts are drawn up. The budget of the company covers all aspects of its activities and is based on the operational plans of the departments and enterprises of the company, so it also serves as a means of coordinating the work of all parts of the company.
The salient features of operational planning are:
the carrier of planning ideas is the middle and lower levels of management,
The task of planning is to ensure relative reliability and relative structuring,
Horizon - short and medium terms,
Depth - detailing plans,
Range - limited range of alternatives,
The basis is the created potential.
Operational planning covers individual functional areas of the enterprise. When planning, many problems are solved, the main reasons for which are:
Features of the initial state (planning problems are poorly structured, they are difficult to define and measure),
Features of the final state (the nature of the impact on goals and resources during planning is not defined, but will manifest itself only in the future, a plurality of goals),
Problems of alternatives (there is uncertainty about the available alternatives, the search for others takes time and money),
Problems of tools (selection of the most optimal),
A large number of people involved in planning,
Responsibility (the decision maker assumes responsibility, the plan is made by others),
The problem of control (during the preparation, implementation and adjustment).
CONCLUSION
1. Planning is the process of choosing goals for the sake of
organizations and decisions about what should be done to achieve them;
2. Planning provides the basis for all managerial
3. Strategic plans should be developed from a corporate, not an individual perspective;
4. There is a strong positive correlation between formal planning and organizational success;
5. Key components of planning are goals,
guidance for decision-making and key steps in the planning process;
6. The first and most decisive planning decision is the choice of goals for the organization - its mission and specific goals that ensure its implementation;
7. The primary goal of the organization is the implementation of its mission, that is, the meaning of its existence. The mission must be formally formulated and communicated to the people of the organization. The mission serves as a guideline on which leaders base their decisions.
Choosing a target that is too narrow can limit management's ability to find alternatives in decision making. Choosing a mission that is too broad can hurt the organization's success;
8. Goals should be specific and measurable, time-oriented, long-term or short-term, achievable and cross-supported;
9. The relationship between the values held by top management and corporate goals is important. Leadership values are manifested in the goals of the organization;
10. Management must identify the internal strengths and weaknesses of the organization in order to plan effectively. Management survey is a methodical assessment of the functional areas of the organization;
11 An organization has four strategic
alternatives – limited growth, growth, contraction and a combination of these
options;
12. Management chooses a strategy after it analyzes external opportunities and threats, internal strengths and weaknesses, and evaluates all of its alternatives and options.
Bibliography
1. Bukhalkov I.M. Intracompany planning. M.: Infra-m, 2002
2. Vikhansky O.S. Management. M.: Gardariki 2000
3 Daft R.L. Management. - St. Petersburg: Peter, 2002.
Content Introduction1. Essence of planning1.1 Principles of planning1.2 Methods of planning2. Types of planning2.1 Long-term and strategic plans2.2 Tactical and operational planning3. Organization business plan Conclusion Literature IntroductionThe planning function, as one of the main functions of management, has now acquired qualitatively new features and features; planning received a fundamentally new content, since the need for it is due to the scale of the socialization of production. The expansion of planning horizons means that it performs not only operational tasks, but also long-term development tasks, which is a new aspect of planning. Its purpose as a management function is to seek, if possible, to take into account in advance all internal and external factors that provide favorable conditions for the normal functioning and development of the enterprise.
Planning is an attempt to look into the future, it helps to assess the scale of the organization, identify competitors, find its niche in the market, determine the path and goals of the organization's strategic achievements. The plans reflect all the production and economic activities of the enterprise. Based on plans, managers determine the strengths and weaknesses of the organization, analyze them and develop tactics for their actions, assess the situation in the field of finance, marketing, production and other areas. Figuratively speaking, we are talking here about the definition of "where we are currently, where we want to go and how we are going to do it."
The development of an economic system is not a simple increase in its production capacity, but a movement towards a specific goal. In the process of development, the unity of actions of individual elements of the system is required - this can be ensured by planning the entire activity of the enterprise. Planning is not only an active and conscious pursuit of the future, but also a concept of purposeful behavior.
1. Essence of planning
Planning is a way to achieve a goal based on the balance and sequence of operations, it is a kind of management decision-making tool. Planned decisions can be associated with setting goals and objectives, developing a strategy,Withallocation and redistribution of resources, the definition of standards for deIactivity in the coming period. In making such decisions is the process of planning in the broadest sense. In a narrow sense, planning is preparation of special documents - plans, determining the specific steps the organization takes to achieve its goals.
Until the middle of the 20th century, firms operated mainly in conditions of a stable excess of demand over supply, and an unchanged external environment. This allowed them to work on the basis of current plans based on incoming orders.
In the 1950s the pace of changes in the external environment began to increase, but they still remained predictable. Here, along with the current one, it was already necessary to engage in medium-term and long-term planning, to draw up promising targeted programs.
In the 1960s-1970s. the general pace of development has accelerated, and changes in the environment have become unexpected. This led to the transformation of long-term planning into a strategic one, which proceeded from future opportunities. Planning began to be carried out from the future to the present based on the opinions of experts and complex mathematical models.
Since the early 1970s changes in the external environment began to proceed so rapidly and unpredictably that long-term strategic plans no longer correspond to the needs of economic practice. In addition to them, strategic programs began to be drawn up to quickly take into account these changes in current decisions.
The plans reflect: forecasts for the development of the organization in the future; intermediate and final tasks and goals facing it and its individual divisions; mechanisms for coordinating current activities and allocating resources; emergency strategies.
The planning process itself begins with an analysis of the present and future state of the enterprise and the environment. On this basis, goals are set, strategies are developed and a combination of tools is determined that allows them to be most effectively implemented.
In some large organizations, planning is carried out plAnew committee, whose members are usually heads of departments, as well as the planning department and its field structures. The activities of planning bodies are coordinated by the first person or his deputy.
The task of planning bodies is to determine which units will participate in the implementation of certain organizational goals, in what form this will take place, and how it will be provided with resources.
If the organization is multilevel, planning is carried out simultaneously at all levels. The reason is that no planning decision is independent of the others, and an understanding of the problems of all related links in the management chain is required.
Given the degree of centralization of the management of the organization, the planning process can be carried out in three ways.
if it is high, the planning bodies single-handedly make most of the decisions relating not only to the organization as a whole, but also to individual units.
at an average level, they make only fundamental decisions, which are subsequently detailed in the units.
in decentralized organizations, goals, resource limits, and a single form of plans are determined “from above”, and the plans are already drawn up by the units themselves. In this case, the central planning bodies coordinate them, link them and bring them into a common plan of the organization.
Depending on the economic capacity of the organization, three approaches to planning can be used. If its resources are limited, and the emergence of new ones is not expected in the future, then goals are set, primarily based on them. In the future, plans are not revised, even if there are some favorable opportunities. For their implementation may simply not be enough funds. This satisfaction approach is used mainly by small firms whose main goal is survival.
Wealthier organizations can afford to change plans to accommodate new opportunities and leverage the additional funds they have in excess to exploit them. Thus, plans once drawn up, depending on the situation, can be adjusted. This approach to planning is called adaptive.
And finally, enterprises with significant resources can use an optimization approach to planning based on goals, so if the project is expected to be profitable, no expense is spared.
1.1 Planning principles
The effectiveness of the planning function depends on what principles managers are guided by when drawing up plans.
Planning is based on the following principles:
1) Participation of the maximum number of employees organizations in working on the plan already at the earliest stages of its preparation. As a rule, people are more likely and more willing to perform those tasks that they have set for themselves than those "launched from above", since they are closer and more understandable to them.
2) Continuity, determined by the nature of the business of the firm. In accordance with it, planning is not seen as a single act, but as a constantly recurring process, in which all current plans are developed taking into account the fulfillment of the past and the fact that they will serve as the basis for planning in the future.
3) Flexibility, suggesting the possibility of adjusting or revising at any time previously made decisions in accordance with changing circumstances. To ensure flexibility, so-called “windows” are laid in the plans, giving freedom of maneuver within certain limits.
4) The unity and interconnectedness of individual parts of the organization requires compliance with such a principle as coordination of plans. It is realized through their coordination and integration. Coordination carried out "horizontally", that is, between units of the same level, and integration- “vertically”, between above and below.
5) An important planning principle is economy, assuming that the costs of drawing up a plan should be less than the effect brought by its implementation.
6) Creating the necessary conditions for the implementation of the plan- organizational, resource, ideological, etc.
7) completeness of planning,- i.e. planning must take into account all situations and events.
8) Planning accuracy - to achieve it, all modern methods, tools and forecasting procedures are used.
9)Clarity of planning, - those. goals should be simple, easy, accessible to all members of the organization.
The principles listed above are universal, suitable for various levels of management; at the same time, each of them can also apply its own specific principles.
For example, when planning at the shop floor level, the principle plays an important role bottleneck, according to which the output must be determined based on the capabilities of the piece of equipment with the lowest productivity. At the same time, at the enterprise level, it is usually not used, but the most important role here is played by scientific planning.
1.2 Planning methods
The main purpose of planning is to, as far as possible under given conditions, find the best option for solving the problems facing the organization. This is not always possible, but it is necessary to strive for it.
The search for such an option is carried out by iterations , that is, a sequential transition from one planned solution to another, somehow improving the previous one. Currently, there are several ways to draw up plans, or planning methods: budgetary, balance sheet, regulatory, mathematical and statistical, graphic, etc.
budget method. It is based on budgeting , that is, tables reflecting the state or distribution for production and other needs of the resources available to the organization in accordance with its goals. Such budgets can be reporting and planned. Subsequently, planned budgets are coordinated, specified, and adjusted.
An organization may have several types of budgets.
Core (general) budget (reflects cash flow, the state of assets and liabilities, profits and losses).
Operating budgets:
production, sales;
Work force;
Stocks of finished products;
Profit distributions.
The budget planning method (budgeting) provides:
1) improving the efficiency of the organization through the decentralization of management, rapid detection and correction of deviations.
2) optimization of distribution and economy of resource consumption.
3) prevention of mismanagement.
4) reliable control and assessment of the state of stocks, sales, purchases, planned and actual costs, cash and finance, profitability.
But the budget method is complicated, cumbersome, requires a restructuring of the management structure, individualization of responsibility for expenses, and high costs.
The balance method is based on the mutual linking of two budgets: the resources that the organization will have, and their distribution within the planning period. If there are not enough resources in comparison with the needs, then there is a search for their additional sources to cover the deficit. Resources can be attracted from the outside, or they can be found in their own "economy" by rationalizing it.
The balance method is implemented through the compilation of a system balances.
The normative method of planning is used both independently and as an auxiliary in relation to the balance sheet. It assumes that the basis of planning targets for a certain period (and, accordingly, the basis of balance sheets) are the cost rates of various resources (raw materials, materials, equipment, working hours, cash, etc.) per unit of output. For example, a logistics plan will be calculated by multiplying the consumption rates of raw materials, materials, energy, etc. to the production order.
There are the following types of norms: production rate; service rateAndvaniya; norm of time; population norms.
Most often, the norms are individualized in relation to individual units and jobs. However, there are also group ones designed for the same type of jobs in different departments.
For especially important resources, prospective norms for their use can be developed, but the most common are annual ones, which form the basis of the corresponding plans and balances of material resources. If the conditions of the organization's activities are constantly changing, current standards are used, the revision of which takes place regularly as necessary.
Using the normative method, for example, a standardized task is formed, that is, a set amount of work that an employee or group of employees must perform in a given period in compliance with certain quality requirements.
To graphic, it is necessary, first of all, to attribute the method of network planning. It was developed in the late 1950s and was intended for scheduling, costing, development, implementation management and control of large scale projects.
The starting point for applying this method is to determine the duration of actions (works) associated with the achievement of the goal. All events and works are combined into a calendar network diagram, which looks like a chain diagram.
The network diagram facilitates the management of the creation of complex technical and economic systems, allows you to focus on the implementation of critical work within their framework, and clearly demonstrates their interconnection. The network schedule makes it possible to draw up the most rational plan for the implementation of any activities, to which all other processes are tied: dispatching, issuing tasks for the performance of certain works, monitoring and monitoring their implementation. The high degree of formalization of the schedule allows the widespread use of computer technology.
The graphic method also includes the Pattern planning method. The essence of the method is that on the basis of the forecast of the development of the planning object, a "tree" of goals and subgoals is built. For each of them, the experts set the "weight", the coefficients of relative importance (significance).
Mathematical planning methods are reduced to calculations based on various types of models. The simplest models are statisticaleskies. They are most widely used in financial planning. For example, they allow you to determine future returns based on current investments and given interest rates.
Methods linear programming are used where it is a question of optimizing the expenditure of certain resources. They are helping:
Select technologies that allow obtaining the required volume of products at the lowest consumption of raw materials and materials;
Load equipment that performs several types of work so that the highest output is achieved;
Draw up transport routes that allow, on the one hand, to serve all customers most fully, and on the other hand, to do this at minimal cost, etc.
The possibilities of using various planning methods have their limits. These boundaries, firstly, are determined by the modern scientific and technological revolution, which causes such rapid changes in the organization and environment that planning simply does not have time to keep up with them. Secondly, the lack of time associated with the fact that planned calculations are very long and laborious. Thirdly, the bureaucracy and inertia of the employees themselves, their fear of innovation.
The restrictions listed above cannot be completely eliminated, but they can be significantly weakened by reducing the rigidity and sketchiness of drawing up plans, focusing them on key goals and objectives, concretizing and approaching the needs of practice.
2. Types of planning
depending from the management level differs:
strategic and forward planning is the highest level;
tactical (or current) planning is the middle level;
Operational planning is the lower level.
Depending on the destination There are three main types of plans:
1) goal plans, which are a set of qualitative and quantitative characteristics of the desired state of the control object and its individual elements in the future. These goals are agreed and ranked according to one principle or another, but they are never associated with either a specific way to achieve it, or with the resources necessary for this. Goal plans are used for long periods or the fundamental unpredictability of specific events;
2) plans for recurring activities, prescribing their timing, as well as the procedure for implementation in standard situations, for example, a railway timetable. They usually provide "windows" to allow for freedom of maneuver in the event of unforeseen circumstances and the need for correction;
3) plans for non-repetitive actions, drawn up to solve specific problems that arise in the process of development and functioning of the organization. Such plans may take the form of a program, budget receipts and distribution of resources, etc.
By deadline plans are divided into long-term(over 5 years), related mainly to the category of target plans; medium-term(from one to five years), carried out in the form of various programs; brieflyOurgent(up to a year), in the form of budgets, network schedules, etc. A variety of short-term plans are operational, drawn up for a period of one shift up to one month.
2.1 Perspective and strategic plans
Perspective plans. Usually long-term plans in the organization are developed for a period of more than one year. As a rule, it is about medium-term plans for up to 5 years.
Long-term plans may take the form of a set of goals; target complex programs; and so on.
Within the framework of long-term planning, plans are created: development of new products; cost reduction; innovation; acquisitions; marketing; production; investments; logistics; development of the management system; social events; work plan; financial plan, etc.
Through such plans, the definition steps toOto be taken in the future to achieve the goals of the organization, primarily obtaining a given volume of production, profit, etc. Their development begins with the selection of promising goals. Then, based on an assessment of the available resources, the organization's policy is determined, the rules and procedures are selected, alternatives are developed, the most acceptable of them is selected, and its detailing in budgets, schedules, and standard solutions.
Strategic plans. As prerequisites for the emergence of strategic planning can be called:
rapid changes in the external environment of the organization, brought to life by the modern stage of the scientific and technological revolution and manifested in the unlimited growth of production opportunities, a sharp increase in competition for resources and sales markets;
wide availability of scientific, technical and economic information and the rapid growth of its volume;
a fundamental change in the role of man in production and the awakening of his creative abilities and activity associated with this.
These and other circumstances determine the unpredictability of the ways of development of the organization and its environment and the uncertainty even of the relatively near future. The way to partially reduce or overcome this uncertainty is the preparation of strategic plans.
Strategic plans reflect today's steps firms aimed at shaping its future potential and ensuring long-term survival. In the process of their compilation, the goals of the organization, the corresponding strategies are formulated and the necessary resources are allocated.
The strategies that form the basis of such plans are determined primarily on the basis of threats and opportunities (which exist or may appear in the external environment of the organization), and not the search and mobilization of internal resources, which is typical for conventional forward planning. The meaningful result of their implementation should be major changes in the organization. Thus, if a company wants to survive in today's unstable environment, the transition to strategic planning is inevitable, but it must be gradual, without destroying the traditional planning system.
2.2 Tactical and operational planning
Tactical or current planning is represented mainly by short-term plans, which provide for the actions necessary to achieve strategic goals. At its core, current planning is production and has a number of features:
the objects of such planning can be an order, a group of products, indicators;
when planning, the connection of management levels is taken into account; it can occur from top to bottom (detailing), from bottom to top (indications sent down from above are enriched below);
when drawing up production plans, there is either a clear link to the calendar, or free planning is allowed.
Short term plans. They cover the annual period and they specify the tasks of long-term plans for the corresponding year with distribution by quarters.
Annual plans are developed on the basis of a study of the market situation (conjuncture, prices, nature of competition) and a sales forecast based on received orders, information about the amount of sales over the past period, and the results of marketing research.
The elements of an annual plan are usually:
manufacturing program- it is developed for a period of several weeks to a year for the enterprise as a whole and its individual divisions, taking into account their existing production capacities and contains, for example, decisions on how to ensure the production of the necessary products and services based on minimum costs;
enterprise development plan- it contains decisions on the introduction of new technology, changes in technology, the withdrawal from production of certain types of products, etc.;
marketing and sales plan- it is the basis of other plans of the enterprise and is compiled on the basis of sales forecasts, information about customer requirements for the range and quality of products, concluded contracts, prices, frequency of orders, distribution channels, etc. This plan is detailed by months and weeks;
cost and profitability plan- it reflects: fixed costs, balance sheet and net profit, estimated profitability, cost, etc.;
financial plan - includes such indicators as the balance of income and expenses, production and distribution costs, the use of own and borrowed funds, the payment period and the amount of dividends;
logistics plan;
plan for labor and personnel.
The enterprise, on the basis of the production program (and the subdivisions, on the basis of the part that concerns them), carries out the process operational areaAnirovaniya its activities.
operational plans. They are devoted to solving specific issues of the enterprise's activities in the short term, for example, reflect the movement of material flows. Such plans have a narrow focus and are always detailed, their goal is to create conditions for the coordinated work of all shops, sections, services, divisions.
Operational planning involves: drawing up monthly and intra-shift tasks, production schedules, route maps and control over their implementation.
Operational calendar plan depending on the nature of the manufactured products, determines the sequence and timing of the launch, processing and release of products and their batches by day of the week - routing, which is embodied in the route technological map, loading of technological lines and individual pieces of equipment, the need for tools, etc. The degree of detail of the operational calendar plan depends on the type of production.
The operational calendar plan is often used as the main document for the development shift-daily tasks. They list the specific nomenclature and quantity of products necessary for the normal implementation of the production process in this workshop and adjacent to it. Shift-daily tasks can be supplemented schedule movement of products and their individual parts within the framework of the technological process.
Thus, as part of the implementation of operational plans, additional opportunities are sought to attract resources, and the most appropriate distribution of work over time is determined.
3. Business plan of the organization
All of the plans listed above constitute a kind of general system, which is called the general, general plan or business plan of the organization. A business plan is a specific form of an organization's plans. Usually it is compiled either at its creation, or at turning points in its existence, for example, when expanding the scale of activities, issuing securities, attracting large loans, etc. Often these measures are carried out on the eve of serious changes in the external situation and are intended to forestall them.
Although many items in the business plan are scrupulously calculated for up to five years, they are largely probabilistic in nature, and success in its implementation is far from obvious.
The purpose of the business plan is to orient the business activities of the firm in accordance with market needs and opportunities to obtain resources; identify its specific types, markets; assess the financial situation; anticipate difficulties and pitfalls.
Compared to other types of plans, a business plan has two specific features. First, in order to prove the profitability of a project, it must be attractive, clearly demonstrate to all interested parties the benefits that they can get by taking part in its implementation.
Secondly, the business plan is drawn up in several versions.
The main and most complete is intended for internal use, and on the basis of it, options are already being developed, taking into account different types of users. This is quite understandable, because each of them is only interested in those moments that create guarantees for their own interests.
For banks, insurance companies and investors, this is the financial strength of the organization; for sales firms - quality, novelty, cost of products; for suppliers - the volume of demand for raw materials, materials, semi-finished products, components, services; for trade unions - social moments.
The structure of the business plan is free, but nevertheless it must contain a certain set of sections and indicators that characterize both the organization itself and the future project for which this document is being drawn up.
Any business plan opens with an introduction, which helps to immediately determine the feasibility of further acquaintance with the document.
The introduction reveals the role of the type of activity chosen by the organization at the moment, trends and prospects for its development; approximate terms of work in this direction are given; expected profitability and payback period of investments are calculated; guarantees of their safety are given.
The main sections of the business plan may contain the following information:
- about the purposes of business activity, main and functional strategies;
- about the potential of the organization, its development for the coming period and related costs;
- about the image- traditions, reputation in business circles, consumers and the public. A favorable image means a lot to address the issue of trust in the company from potential partners;
- about the staff principles of its selection, evaluation, promotion; management system and ways of its development; introduction of new management methods; forms of relations with the trade union organization;
- on future production activities and their necessaryWithlovia: technologies and equipment planned for implementation; sources and methods of meeting the needs for raw materials, materials, energy, components, necessary costs; ways to increase labor productivity and production efficiency, ways to control processes and product quality;
- about a product or service, their technical level, quality parameters, unique properties, shortcomings; availability of product certificates, protection by patents, licenses, trademarks; on the possibilities of using waste;
- about marketing strategy. Usually this section begins with a description of the sales markets for the products planned for production;
- about the competitiveness of products, ways to fight against the main potential and real competitors, to conquer a market niche. The section provides information about competitors, their market share; lists the main parameters by which competition can be conducted (technical indicators, reliability, aesthetics, environmental friendliness, ergonomics, safety, quality, uniformity, packaging, service, etc. Based on a comprehensive analysis of these points, parameters are determined that can surpass rivals;
- about the marketing plan, including a description of the marketing situation (market size, main types of products present on it, main competitors, distribution channels); list of tasks; a program of action for their implementation; ways to control them; necessary costs;
About the main directions foreign economic activity. Here, in particular, the procedure for registering a company as its participant, the timing of opening a foreign currency account are considered; features of settlements with foreign partners, alleged objects of export and import; possible counterparties;
- about cost, price, profitability production, their critical value, below which the company's activity is unprofitable.
- about risks and ways to insure them. Risks arising in the course of business activities may be associated with the destruction, damage or theft of property, natural disasters and political conflicts that impede the normal course of work; financial and commercial failures. The section provides an approximate assessment of risks and lists the main measures aimed at their reduction (equipment prevention, fire safety measures, alarm equipment;
- about financial strategy organizations in the implementation of a new type of activity. Here the sources of formation of financial resources are determined (issue of shares, bonds, bank loans, accumulated profit), requirements for the efficiency of their use, the ratio of own and borrowed funds, overall profitability, etc.;
final the section is usually devoted to the financial plan of the organization, which represents in concentrated monetary terms all the previous sections. As part of the financial plan, taking into account the forecast of sales volumes, a number of important documents are drawn up: a plan of income and expenses, a forecast balance sheet, a plan for obtaining targeted funds from higher organizations or customers for the implementation of targeted programs, a cash flow plan for bank accounts and cash desks, a profit and loss plan,
In addition to the main sections, a business plan may contain applications in the form of visual various materials - graphs, diagrams, diagrams, tables that facilitate the perception of the material, as well as a schedule of main events indicating responsible persons.
Compared with a strategic plan, a business plan is characterized by the following features:
Includes only one goal related to the development of a particular business;
It has a clearly defined time frame, is not prolonged, is not specified;
It has a high functional orientation.
Conclusion
Planning is one of the most complex types of mental activity available to a person, because when drawing up plans, you need to foresee, foresee, and link so much together that this activity can rightfully be considered bordering on art.
Planning covers all aspects of economic life, and today no enterprise can do without it. At the same time, plans cannot be absolutized, because they fetter the initiative, which is unacceptable in a rapidly changing economy. Therefore, planning should always be accompanied by the provision of subdivisions with the maximum possible independence, the right to make decisions taking into account the current state of affairs, if such decisions turn out to be more effective than those laid down in the plan.
In some enterprises, planning is still often approached the old fashioned way. The plans made are lowered for unconditional execution, but this is a vicious approach. Today, planning can only be the living creativity of all workers, and only then will it be successful.
Planning involves the adoption of specific decisions on the functioning and development of the production system, their linkage in terms of optimizing the final result. This makes it possible to ensure its effective functioning and development in the future. Any economic decision made under risk conditions requires a thorough feasibility study, forecasting both the future result and the conditions for its implementation, which can only be done with the help of planning tools and methods. Therefore, the study of his theory and practice occupies an important place in the training of managerial specialists.
Literature
1. Vachugov D.D. Fundamentals of Management: Textbook. - M.: Higher. School, 2001. - 367 p.
2. Vesnin V.R. Management: Textbook. - M.: TK Velby, Prospekt Publishing House, 2004. - 504 p.
3. Dracheva E.P., Yulikov L.I. Management: Textbook. - M.: Mastery, 2002. - 288 p.
4. Egorova T.I. Fundamentals of management. - Izhevsk: Research Center "Regular and Chaotic Dynamics", 2002. - 136 p.
5. Ivanov A.P. Management: Textbook. - St. Petersburg: Publishing house Mikhailov V.A., 2002. - 440 p.
6. Ilyin A.I. Planning at the enterprise: Textbook. Minsk: "New Knowledge", 2001. - 635 p.
7. Kabushkin N.I. Fundamentals of management: Proc. allowance. - Minsk: "New Knowledge", 2000. - 336 p.
8. Management: theory and practice in Russia: Textbook / Ed. A.G. Porshnev. - M.: ID FBK-PRESS, 2003. - 528 p.
9. Management: Textbook / Ed. V.V. Tomilova. - M.: Yurayt-Izdat, 2003. - 591 p.
10. Utkin E.A. Management: Textbook. - M.: TEIS, 2003. - 447 p.
Send your good work in the knowledge base is simple. Use the form below
Students, graduate students, young scientists who use the knowledge base in their studies and work will be very grateful to you.
Posted on http://www.allbest.ru/
INkeeping
planning forecasting management
Planning is one of the functions of management, which is the process of choosing the goals of the organization and ways to achieve them. Planning provides the basis for all managerial decisions, the functions of organization, motivation and control are focused on the development of strategic plans. The planning process provides the framework for managing the members of the organization.
Planning helps the firm to better cope with the uncertainty of the external environment in which it operates, helps managers answer three key questions
Where is the firm currently located? (Current state of the business).
Where is she going? (Desired state).
How and with what resources can the set goals be achieved? (Most efficient way).
Accordingly, planning is based on the analytical function of management and precedes the function of organizing the implementation of the plans drawn up: analysis - planning - organization and control.
Planning is a set of actions and decisions taken by management that lead to the development of specific strategies designed to help the organization achieve its goals. The planning process is a tool that helps in making managerial decisions. Its task is to provide innovations and changes in the organization to a sufficient extent.
A feature of the planning process is the fact that the description or explanation of many economic phenomena is a process of solving an inaccurate problem based on subjective assessments. Indeed, if the production process can be described to a certain approximation using mathematical formulas, making certain adjustments to them from time to time, then, for example, when planning the economic activity of an enterprise, mathematical methods no longer provide the required accuracy. For example, it is impossible (or, in any case, very risky) to calculate the sales of products even for the next period, relying only on the mathematical apparatus. (p.67.-8)
Disclosure of all aspects related to the planning of the enterprise is the main goal of this course work.
The purpose of this course is a detailed study of the planning function in management and its impact on the effectiveness of the organization's management. In this regard, the following tasks were set:
To study the essence of the concept of "planning" as a management function (principles, concepts) and the effectiveness of organization management
Familiarize yourself with the planning system (types and methods of planning);
We performed a description on a specific example of the planning function in the organization, as well as its impact on the effectiveness of management in the organization.
The object of study for writing a term paper will be the company "TORGSERVISSNAB". The subject for writing a term paper is planning as a management function in an organization.
1. PlanningHowmainfunctionmanagement
1.1 KindsAndformsplanning
I. From the point of view of the obligatory planning tasks - directive and indicative planning.
Directive planning is a decision-making process that is binding on planning objects. Directive plans are, as a rule, targeted and characterized by excessive detail.
Indicative planning is the opposite of directive planning because the indicative plan is not binding. As part of the indicative plan, there may be mandatory tasks, but their number is very limited. In general, it is guiding, recommendatory in nature. As a management tool, indicative planning is most often used at the macro level. The tasks of the indicative plan are called indicators. These are parameters that characterize the state and directions of economic development. They are developed by government bodies in the course of the formation of socio-economic policy. Indicative planning is also applied at the micro level. Moreover, when drawing up long-term plans, indicative planning is used, and in current planning, directive planning is used. Indicative and directive planning should complement each other and be organically linked.
II. Depending on the period for which the plan is drawn up, and the degree of detail of planned calculations, it is customary to distinguish between long-term (prospective), medium-term and short-term (current) planning.
Currently, considerable attention is paid to long-term planning as a tool for centralized management. Such planning covers a period of 10 to 20 years (usually 10-12 years). It provides for the development of general principles for the company's orientation to the future (development concept); determines the strategic direction and development program, the content and sequence of the implementation of the most important activities that ensure the achievement of the goal.
The main objects of long-term planning are:
organizational structure; production capacities; capital investments; financial requirements; research and development; market share and so on. The long-term planning system uses the extrapolation method, that is, the use of the results of indicators of the past period and on the basis of determining the optimistic goal of spreading several inflated indicators for the future period, in the expectation that the Future will be better than the past. Long-term planning, including medium-term and short-term planning, is widely used in world practice. The long-term plan is developed by the company's management and contains the main strategic goals of the enterprise for the future.
Medium-term planning most often covers a five-year period, since it most closely corresponds to the period of renewal of the production apparatus and product range. These plans form the main tasks for a specified period, for example, the production strategy of the company as a whole and each division (reconstruction and expansion of production capacities, development of new products and expansion of the range); sales strategy; financial strategy; personnel policy; determination of the volume and structure of the necessary resources and forms of material and technical supply, taking into account intra-company specialization and production cooperation. Medium-term plans provide for development in a specific long-term development program. At some enterprises, medium-term planning is combined with the current one. In this case, a so-called rolling five-year plan is drawn up, in which the first year is detailed to the level of the current plan and is essentially a short-term plan.
Short-term planning covers a period of up to a year, including semi-annual, quarterly, monthly, weekly (ten-day) and daily planning. Short-term planning closely links the plans of various partners and suppliers, and therefore these plans can either be coordinated, or individual points of the plan are common to the manufacturing company and its partners. Current or short-term planning is carried out through the detailed development of operational plans for the company as a whole and its individual subsections. For example, marketing programs, plans from research, plans from production, logistics. The main links of the current production plan are calendar plans (monthly, quarterly, semi-annual). This is a detailed specification of the goals and tasks that are set by the long-term and medium-term plans
Strategic planning, as a rule, is focused on the long term and determines the main directions for the development of an economic entity. Through strategic planning, decisions are made about how to expand the business, create new areas of business, stimulate market demand, what efforts should be made to meet customer needs, which markets to operate in, what products to produce or what services to provide, what partners to do business with, etc. Strategic planning aims to give a comprehensive scientific justification for the problems that the company may face in the future, and on this basis to develop indicators of the company's development for the planning period.
As a result of tactical planning, a plan is drawn up for the economic and social development of the company, which is a comprehensive program of production, economic and social activities firms for the relevant period. Tactical plans reflect measures to expand production and raise its technical level, upgrade and improve product quality, make fullest use of scientific and technological achievements, and so on. Tactical planning, as a rule, covers the short and medium term, while strategic planning is effective in the long and medium term. Business planning is designed to assess the feasibility of carrying out one or another innovative event, especially one that requires large investments for its implementation.
I think that the above types of planning give the best effect. Any company should apply both long-term and short-term planning. For example, when planning the production of a product as one of the most important elements of a market strategy, it is advisable to use long-term and operational planning in combination, since planning the production of a product has its own specific features and is determined by the goal, the timing of its achievement, the type of product, and so on.
Planning can also be classified according to the following criteria:
a) coverage levels:
General planning covering all aspects of the problem;
Partial planning, covering only certain areas and parameters;
Planning objects:
Areas of planning:
Sales planning (sales goals, action programs, marketing costs, sales development);
Production planning (production program, production preparation, production progress);
Personnel planning (needs, hiring, retraining, dismissal);
Acquisition planning (needs, purchases, disposal of surplus stocks);
Planning of investments, finances, etc.;
b) planning depth:
Aggregate planning, limited to given contours, for example, planning a workshop as the sum of production sites;
Detailed planning, for example, with a detailed calculation and description of the planned process or object;
Coordination of private plans in time:
Sequential planning, in which the process of developing various plans is one long, coordinated, sequentially implemented process, consisting of several stages;
Simultaneous planning, in which the parameters of all plans are determined simultaneously in one single planning act;
Accounting for data changes:
Rigid planning, which does not provide for the possibility of adjusting plans;
Flexible planning, which provides for such an opportunity;
Sequences in time:
Orderly (current) planning, in which, after the completion of one plan, another is developed;
Rolling planning, in which, after a certain scheduled period, the plan is extended for the next period;
Extraordinary (eventual) planning, in which planning is carried out as needed, for example, during the reconstruction or rehabilitation of an enterprise.
1.2 PrinciplesAndmethodsplanning
For the first time the general principles of planning were formulated by A. Fayol. As the main requirements for the development of an enterprise action program or plans, he formulated five principles:
The principle of the need for planning means the widespread and mandatory use of plans in the performance of any type of labor activity. This principle is especially important in conditions of free market relations, since its observance corresponds to modern economic requirements for the rational use of limited resources in all enterprises;
The principle of unity of plans provides for the development of a general or consolidated plan for the socio-economic development of an enterprise, that is, all sections of the annual plan must be closely linked into a single comprehensive plan. The unity of plans implies the commonality of economic goals and the interaction of various departments of the enterprise at the horizontal and vertical levels of planning and management;
The principle of continuity of plans lies in the fact that at each enterprise the processes of planning, organization and management of production, as well as labor activity, are interconnected and must be carried out constantly and without stopping;
The principle of flexibility of plans is closely related to the continuity of planning and implies the possibility of adjusting the established indicators and coordinating the planning and economic activities of the enterprise;
The principle of accuracy of plans is determined by many factors, both external and internal. But in a market economy, the accuracy of plans is difficult to maintain. Therefore, any plan is drawn up with such accuracy that the enterprise itself wants to achieve, taking into account its financial condition, market position and other factors.
In modern planning practice, in addition to the considered classical principles, general economic principles are widely known.
a) The principle of complexity. At each enterprise, the results of the economic activities of various departments largely depend on the level of development of technology, technology, organization of production, use of labor resources, labor motivation, profitability and other factors. All of them form an integral complex system of planned indicators, so that any quantitative or qualitative change in at least one of them leads, as a rule, to corresponding changes in many other economic indicators. Therefore, it is necessary that the planning and management decisions made be comprehensive, ensuring that changes are taken into account both in individual objects and in the final results of the entire enterprise.
b) The principle of efficiency requires the development of such an option for the production of goods and services, which, given the existing limitations of the resources used, provides the greatest economic effect. It is known that any effect ultimately consists in saving various resources for the production of a unit of output. The first indicator of the planned effect may be the excess of results over costs.
c) The principle of optimality implies the need to choose the best option at all stages of planning from several possible alternatives.
d) The principle of proportionality, i.e. balanced accounting of resources and capabilities of the enterprise.
e) The principle of scientific character, i.e. taking into account the latest achievements of science and technology.
f) The principle of detail, i.e. depth of planning.
g) The principle of simplicity and clarity, i.e. compliance with the level of understanding of developers and users of the plan.
Consequently, the basic principles of planning orient the enterprise to achieve the best economic performance. Many principles are closely interrelated and intertwined. Some of them work in the same direction, for example, efficiency and optimality. Others, such as flexibility and precision, are in different directions.
Coordination establishes that the activities of no part of the enterprise can be planned effectively if it is carried out independently of the rest of the objects of this level, and the problems that have arisen must be solved jointly.
Integration determines that planning carried out independently at each level cannot be as effective without the interconnection of plans at all levels. Therefore, to solve it, it is necessary to change the strategy of another level. The combination of the principles of coordination and integration gives the well-known principle of holism. According to him, the more elements and levels in the system, the more profitable it is to plan simultaneously and in interdependence. This "all at once" concept of planning is opposed to both top-down and bottom-up sequential planning. There are also such planning principles as centralized, decentralized and combined.
Depending on the main goals or main approaches of the information used, the regulatory framework, the methods used to obtain and agree on certain final planned indicators, it is customary to distinguish the following planning methods: experimental, normative, balance, calculation and analytical, program-targeted, reporting and statistical, economic and mathematical and others.
The calculation-analytical method is based on the division of the work performed and the grouping of the resources used by elements and interconnections, the analysis of the conditions for their most effective interaction and the development of draft plans on this basis.
The experimental method is the design of norms, standards and models of plans on the basis of conducting and studying measurements and experiments, as well as taking into account the experience of managers, planners and other specialists.
The reporting and statistical method consists in the development of draft plans based on reports, statistics and other information characterizing the real state and changes in the characteristics of the enterprise.
In the planning process, none of the considered methods is applied in its pure form.
There are three main forms of organizing planning:
"top down";
"down up";
"targets down - plans up."
Top-down planning is based on the fact that management creates plans to be carried out by their subordinates. This form of planning can only produce positive results if there is a rigid, authoritarian system of coercion in place.
Bottom-up planning is based on the fact that plans are created by subordinates and approved by management. This is a more progressive form of planning, but in the conditions of deepening specialization and division of labor it is difficult to create a single system of interrelated goals.
Planning "targets down - plans up" combines the advantages and eliminates the disadvantages of the two previous options. Governing bodies develop and formulate goals for their subordinates and stimulate the development of plans in departments. This form makes it possible to create a single system of interrelated plans, since common targets are mandatory for the entire organization.
Planning is based on data from past periods of activity, but the purpose of planning is the activity of the enterprise in the future and control over this process. Therefore, the reliability of planning depends on the accuracy and correctness of the information that managers receive. The quality of planning largely depends on the intellectual level of competence of managers and the accuracy of forecasts regarding the further development of the situation.
1.3 ItemAndsystemplanningonenterprise
Making planned decisions is always associated with the use of resources. A plan is one or another option for using enterprise resources. Therefore, enterprise resources are the subject of enterprise planning. The purpose of resource planning is to optimize their use.
The classification of resources can be different. However, most often in the practice of planning, the following groups of resources are distinguished:
a) Labor resources.
The labor resources of an enterprise are its personnel.
When planning labor resources, it becomes necessary to take into account in the work of the enterprise the personal qualities of employees, individual attitudes and psychological preferences, everyone's deep interest in the final result of labor, and a creative attitude to work.
At the enterprise, the subject of labor resources planning can be the following indicators: the number and structure of employees; labor productivity; remuneration of employees; the need for manpower and training; reducing the use of manual labor; personnel reserve for promotion; norms of time, production, labor intensity of the production program, duration of the production cycle, etc.
b) Production assets.
The subject of planning of fixed production assets are:
Intensive and extensive use of funds; capital-labor ratio of capital productivity and capital intensity of products; measures for the overhaul and modernization of fixed assets; size and structure of the machine park; production capacity of the enterprise and its divisions; commissioning of production capacities and fixed assets; equipment operating modes, etc.
c) Investments.
The subject of planning are three types of investments:
Real, which are understood as long-term investments in material production;
Financial - acquisition of securities and property rights;
Intellectual, providing for investment in personnel (training of specialists, acquisition of licenses, know-how, joint scientific developments).
The objects of planning investment activity can be: newly created and modernized fixed assets, working capital, securities, intellectual values, scientific and technical products. Land can act as a specific object of investment activity.
d) Information.
Information as an economic resource is a formalized body of knowledge of a scientific, technical, industrial, managerial, economic, commercial or other nature. It has an owner, has processing technology, is the subject and product of labor, the subject of protection from unauthorized access.
This is the most important, although not indisputable, resource that is the subject of planning. Time as a resource is present in all planning indicators and is taken into account when evaluating various business projects. In planning, it is customary to talk about saving or wasting time. Time as a resource is present in making any planning decisions. It can be seen as a goal and as a limitation.
e) Entrepreneurial talent.
It is manifested in the ability to most rationally carry out production and commercial activities, based on innovation, responsibility, risk appetite and other personal qualities.
Entrepreneurship is a talent based on innate inclinations. To instill such qualities is quite difficult, and sometimes impossible. It is a non-renewable resource associated with the identity of a particular person.
The planning system is a combination of the main elements:
Planned permanent staff, formed into an organizational structure;
planning mechanism;
The process of substantiation, adoption and implementation of planned decisions (planning process);
Tools that support the planning process (information, technical, mathematical, software, organizational and linguistic support).
I. Planned personnel. It includes all specialists who, to one degree or another, perform planning functions. The apparatus of planners at the enterprise functions in the form of an appropriate organizational structure, which establishes the required number of planners and their distribution among the divisions of the management apparatus, determines the composition of planning bodies, regulates relations between planners and divisions, establishes the rights, duties and responsibilities of planners, determines the requirements for their professional level, etc.
II. planning mechanism. It is a set of means and methods by which planned decisions are made and their implementation is ensured.
In general, the planning mechanism includes: goals and objectives of the enterprise; planning functions; planning methods.
Let's take a look at these components.
a) Goals and objectives of the functioning of the enterprise.
Successful achievement of the final goals depends on how they are broken down into sub-goals and tasks during the planning process. In the general case, the goal planning algorithm includes their specification in the technical and economic indicators of the enterprise and the formulation of the main problems that need to be addressed in order to achieve the goals.
b) Planning functions.
Planning functions can include the following:
Reducing complexity. This is overcoming the real complexity of the planned objects and processes; when planning, it is necessary to highlight the most significant connections and dependencies, break the planning process into separate planned calculations and simplify the process of developing and implementing the plan and monitoring its implementation.
Motivation. The planning process should initiate effective use material and intellectual potential of the enterprise.
Forecasting. One of the functions of planning is the most accurate forecasting of the state of the external and internal environment of the enterprise through a systematic analysis of all factors. The quality of the forecast determines the quality of the plan.
Security. Planning must take into account the risk factor in order to avoid or reduce it.
Optimization. In accordance with this function, planning must ensure the choice of acceptable and best resource use alternatives in terms of constraints.
Function of coordination and integration. Planning should bring people together both in the process of developing a plan and in the course of its implementation, prevent conflicts and take into account the integration of various areas of the enterprise.
Ordering function. With the help of planning, a single procedure for the actions of all employees of the enterprise is created.
Control function. Planning allows you to establish an effective system of control over production and economic activities, analysis of the work of all departments of the enterprise.
Documentation feature. Planning provides a documented view of the course of production and economic activities.
The function of education and training. Planning has an educational effect through patterns of rational action and allows you to learn from mistakes.
c) Methods of planning. They are understood as a way of carrying out planning, that is, a way of implementing a planning idea.
Most often in planning, traditional methods of justifying planning decisions are used (creativity, adaptive search, accounting system, marginal analysis, rate of return on invested capital, discounting and compounding, sensitivity analysis and stability testing) and various economic and mathematical models (models based on probability theory and mathematical statistics, methods of mathematical programming, simulation and graph theory).
III. The planning process. Consists of the following steps.
Definition of the purpose of planning. Planning goals are a decisive factor in choosing the forms and methods of planning. They also determine the criteria for making planned decisions and monitoring the progress of their implementation.
Problem analysis. At this stage, the initial situation at the time of drawing up the plan is determined and the final situation is formed.
Search for alternatives. Among the possible ways to resolve the problem situation, suitable actions are sought.
Forecasting. An idea is formed about the development of the planned situation.
Grade. Optimizing calculations are carried out to select the best alternative.
Making a planned decision. A single planned solution is selected and executed.
Tools that support the planning process. They allow you to automate the technological process of developing an enterprise plan, from collecting information to making and implementing planned decisions. This includes methodological, technical, informational, software, organizational and linguistic support. The integrated use of these tools allows you to create an automated system of planned calculations.
The essence of planning is manifested in the specification of the development goals of the entire company and each subsection separately for a certain period; determination of economic tasks, means of achieving them, timing and sequence of implementation; identification of material, labor and financial resources that are necessary to solve the assigned tasks.
2. Efficiencymanagementorganization
2.1 conceptAndessenceefficiencymanagement
The concept of "management efficiency" has not yet received a clear definition and interpretation either in the scientific literature or in management practice. In domestic and foreign scientific literature on management, there are attempts to divide the concepts of "management effectiveness" and "management efficiency". The effectiveness of management is understood as its target orientation towards the creation of necessary, useful things that can satisfy certain needs, ensure the achievement of final results that are adequate to the goals of management. In a similar interpretation of the concept of "management effectiveness" is characterized by the result, the effect that is achieved by the subject of management due to its influence on the object of management.
A slightly different content fits into the concept of "management efficiency", which is connected, first of all, with the inadequacy of the terms "effect" and "efficiency". The effect is the result, the result of the activity, while the efficiency is characterized by the ratio of the effect to the expenditure of resources that ensured the effect. If we identify the effect of management with its effectiveness, and the costs - with the costs of management, then we will reach the following logical formula for management efficiency.
The use of this qualitative dependence for the quantitative assessment of management efficiency is hindered by a number of circumstances related to the concept of "efficiency":
The problem arises of assessing the enormous diversity of social and production-economic results, which are not reducible to a single measure;
It is difficult to attribute the results obtained to the account of a certain subject or type of management, it is almost impossible to separate them into separate subjects of management and guiding influence;
It is necessary to take into account the time factor - many management activities give an effect after some time (recruitment, training, etc.). Management is connected with the psychology of people, with changes in their behavior, and this is also achieved gradually;
As a result, we get a formula for efficiency, but not for management, but for the entire managed object or process:
The concept of management efficiency largely coincides with the concept of the efficiency of the organization's production activities. However, production management has its own specific economic characteristics. The level of efficiency of the managed object acts as the main criterion for the effectiveness of management. The problem of management efficiency is an integral part of management economics, which includes consideration of:
Management potential, i.e., the totality of all the resources that the management system has and uses. Managerial potential appears in material and intellectual forms;
Management costs and expenses, which are determined by the content, organization, technology and scope of work to implement the relevant management functions;
The nature of managerial work;
Management efficiency, i.e., the effectiveness of people's actions in the course of the organization's activities, in the process of realizing interests, in achieving certain goals.
Efficiency is the effectiveness of the functioning of the system and the management process as the interaction of the managed and control systems, that is, the integrated result of the interaction of the management components. Efficiency shows the extent to which the governing body implements the goals, achieves the planned results.
A number of factors influence the effectiveness of a manager's activity: the employee's potential, his ability to perform certain work; means of production; social aspects of the activities of the staff and the team as a whole; organization culture. All these factors act together, in an integration unity.
Thus, the effectiveness of management is one of the main indicators of improving management, determined by comparing the results of management and the resources spent to achieve them. It is possible to evaluate the effectiveness of management by comparing the received profit and management costs. But such a simplified estimate is not always correct, because:
The result of management is not always in profit;
Such an assessment leads to a direct and indirect result, which hides the role of management in achieving it. Profit often acts as an indirect result;
The result of management can be not only economic, but also social, socio-economic;
Management costs are not always clear enough.
2.2 Conceptsdefinitionsefficiencymanagement
At every level of an organization, managers strive to achieve high results. However, there is no general agreement on the content of the “effectiveness” category. Differences in the definition of managerial efficiency discourage the disposition of different authors to one of the following concepts and approaches to assessing organizational effectiveness Fig.1. In practice, it is advisable to use any of the following concepts, depending on the situation.
1. The target concept of management effectiveness is the concept according to which the organization's activities are aimed at achieving certain goals, and management efficiency characterizes the degree of achievement of the goals set.
According to the goal concept, the organization exists to achieve precise goals. One of the first specialists in the field of management, C. Bernard, stated: “What we understand by efficiency. is to accomplish the tasks set by joint efforts. The degree of their implementation beats the degree of effectiveness. Thus, the target concept discourages purposefulness and rationality - the fundamental principles of the existence of modern Western society.
As indicators that reflect the result of activity, the following are used:
The volume of sales of products (provision of services);
A particle of the organization's product on the market;
The amount of profit;
range of products or services;
Growth rates of sales volumes;
Quality indicators of products (services) of the organization and the like.
Numerous management methods are based on the target concept. However, not because of its attractiveness and external simplicity, the application of the target concept is associated with a number of problems, the most common of which are the following:
Achievement of goals is not easily measured if the organization does not produce material products (goals of educational institutions, government agencies, etc.);
Organizations, for the most part, are trying to achieve several goals, some of which are controversial in content (maximizing profits, ensuring the safest possible working conditions);
It is the existence of a common set of "official" goals of the organization (difficulty reaching agreement among managers) that is controversial.
2. The system concept of management effectiveness is a concept according to which both internal and external factors influence the performance of an organization, and management efficiency characterizes the degree of adaptation of an organization to its external environment. The systems concept explains why resources should be used for activities that are not directly related to achieving the organization's purpose. That is, the organization must adapt (adapt) to the requirements of the external environment. The systems concept of the organization focuses on two important thoughts:
The survival of an organization depends on its ability to adapt to the demands of its environment;
To meet these requirements, the full cycle of "inputs - process - outputs" should be the focus of management.
3. The concept of management effectiveness based on achieving a "balance of interests" - this concept, according to which the organization's activities are aimed at meeting the expectations, hopes and needs (interests) of all individuals and groups that interact in the organization and with the organization .. Much attention in the process of assessing management effectiveness is paid to the quality of life, which is understood as the degree of satisfaction of the important personal needs of the organization's employees by doing work in it. This concept can be used to combine the two previous ones in order to more reliably measure organizational performance.
4. The functional concept of management efficiency is a concept according to which management is considered from the point of view of the organization of labor and the functioning of managerial personnel, and management efficiency characterizes the comparison of the results and costs of the management system itself.
5. The compositional concept of management efficiency is a concept according to which management efficiency is determined by the degree of influence of managerial work on the performance of the organization as a whole.
The managerial personnel, by their activities, influences the reduction of the labor intensity of the production of the product, the increase in the rhythm of work, the improvement of the logistics and maintenance of the main production, the optimization of technical, economic and operational planning. Ultimately, this has a positive effect on the productivity of the organization.
2.3 ApproachesToevaluationefficiencymanagement
Along with the above concepts in the theory and practice of management, there are three most common approaches to assessing the effectiveness of management: integral, level and hourly.
An integral approach to assessing the effectiveness of management is based on the construction of a synthetic (integral) indicator that covers several partial (not directly dummy) indicators of management efficiency.
The integral approach appeared as one of the options for overcoming the main shortcoming of the vast majority of management performance indicators - which cannot reflect the multifaceted management efficiency as a whole. It is an attempt to evaluate the effectiveness of management using synthetic (generalizing) indicators that cover several of the most important aspects of the management activities of a particular organization.
The principal formula for calculating the synthetic indicator of management efficiency (W) is as follows:
where R 1 , R 2 , ... R i ; … P n - partial indicators of management efficiency.
It should be noted that in the conditions of market relations and competition, an important generalizing criterion for assessing the effectiveness of managing an organization is its competitiveness.
The competitiveness of an organization can be determined by a rating, that is, an assessment that characterizes its place among other organizations that supply similar products to the market. A high rating (its growth) reflects a high level (growth) of the organization's management efficiency.
The tiered approach to assessing the effectiveness of management identifies three levels of effectiveness in the evaluation process: individual, group, organizational and relevant factors that influence them.
At the base level is individual efficiency, which reflects the level of performance of tasks by specific employees. Managers traditionally measure individual performance through performance measures that provide the basis for pay increases, promotions, and other organizational incentives.
As a rule, employees of the organization work in groups, which makes it necessary to take into account one more concept - group efficiency. In some cases, group effectiveness means the simple sum of the contributions of all members of a group (for example, a group of specialists who work on unrelated projects).
The third type is organizational effectiveness. Organizations are made up of employees and groups; therefore organizational efficiency includes individual and group efficiency. In fact, the basis for the existence of organizations is their ability to perform more work than is possible through individual efforts.
The task of management is to identify opportunities to improve organizational, group and individual efficiency. Each level (kind) of efficiency, as shown in Fig.1. The model of the relationship between the types of efficiency and the factors that affect their level is influenced by certain factors. In accordance with this, the essence of management is to coordinate the activities of individuals, groups and organizations by performing the four functions of planning, organizing, motivating and controlling.
The hourly approach to assessing management effectiveness identifies short, medium and long-term periods in the evaluation process, for each of which specific criteria for assessing management effectiveness can be determined. The hourly approach to assessing management effectiveness is based on a system concept and an additional factor (time parameter). It emerges from it that:
Organizational efficiency is a general category that contains a number of partial categories as components;
the task of management is to maintain an optimal balance between these components.
3. PlanningAndefficiencymanagementVcompaniesOOO"TORGSERVISSNAB"
3.1 Are commonintelligenceOcompaniesLLC "TORGSERVISSNAB"
The company LLC "TORGSERVISSNAB" was established in 2010 and since that time has been operating in the market of the city of Vologda, Vologda region. OOO "TORGSERVISSNAB" is a leader in wholesale sales in the Vologda region. The field of activity of the company is the wholesale of processed products (flour, animal feed), meat products, bread, cereals, granulated sugar, i.e. socially significant products, organization of a customer service system. Thus, in the narrow sense of the word, the mission of LLC "TORGSERVISSNAB" is to assist various firms, organizations to meet their needs; in providing the population with quality products that meet all standards and State Standards. In a broad sense, the mission is to assist firms and organizations in the formation and development of their business.
The enterprise carries out its activities in accordance with the Charter, constituent documents and the legislation of the Russian Federation.
Stages of development LLC "TORGSERVISSNAB"
I - the childhood of the enterprise.
1. the number of warehouses, sections of the enterprise, their capacity in sizes that ensure the specified purchase of products is established;
2. the areas for each warehouse are calculated, their spatial arrangements are determined in the master plan of the enterprise;
3. the shortest routes for the movement of objects of labor in the course of the production process are outlined.
II - the youth of the enterprise.
Worldwide attraction of foreign and domestic investments in order to upgrade fixed assets and modernize economic and technical equipment.
II - the maturity of the enterprise.
1. maximum satisfaction of the solvent demand of consumers;
2. long-term market stability of the enterprise;
3. competitiveness of its products;
4. creating a positive image in the market and recognition from the public.
The enterprise independently carries out its activities, disposes of its products, profits, remaining at its disposal after paying taxes and other obligatory payments.
The number of workers at the enterprise is 81 people. In the LLC "TORGSERVISSNAB" company, the largest number of employees have higher education. The social structure of the staff is presented in (Appendix 3). In addition, it is necessary to note the presence of specialists with secondary specialized education, the share of which is also quite large (40%).
The type of organizational structure of company management is linear-functional. (app. 4). The positive side of such a structure is the competent solution of special issues, the release of the director from resolving issues in which he is less competent. The negative side of such an organizational management structure is a violation of the principle of unity of command, a weak horizontal connection between functional units.
3.2 PplanningAndefficiencymanagementonexampleLLC "TORGSERVISSNAB"
The entire planning process in an organization is divided into two levels: strategic and operational.
Strategic planning is the definition of the goals and procedures of the organization in the long term.
That is, strategic planning at TORGSERVISSNAB LLC includes:
Annual budget (sales planning for the year by months and by nomenclature);
Budget for 3 months (sales planning for 3 months by item and by counterparties);
Planning costs for the year (i.e. salaries, stationery, purchase of products, etc.).
Operational planning is a system for managing an organization for the current period of time.
Operational planning in TORGSERVISSNAB LLC includes:
Monthly sales plan (sales planning by weeks, by product range, by cash receipts and by counterparties);
Operational results (summed up daily, they compare the sales plan for the current month and the fact of sales in the current month, the receipt of money, accounts receivable and client base)
Scheduling daily payments (scheduled one day before payment).
Operational and strategic plans are coordinated with the head. All planning forms are developed by the planning and economic department in coordination with the sales service. Only after the plan is signed by all services is it approved. But sales targets are raised monthly by management to increase sales, customer base, and cash flow. In this regard, managers increase the effectiveness of management.
Since the effectiveness of the organization as a whole significantly depends on the effectiveness of management, one of the main tasks of the management system is to determine the directions for its improvement. These include, in particular:
Career advancement;
Ensuring an acceptable level of education;
Acquisition of practical experience;
Raising the qualifications of management employees;
Implementation of periodic certification.
Let's take for example OOO "TORGSERVISSNAB"; the company has a staff turnover (about one employee per month), which negatively affects the work of the company. There are also frequent layoffs of employees, and the main thing here is that the company's managers do not have a clear idea about the nature of this phenomenon. These facts show that management efficiency is low (due to improper selection and inability to attract qualified personnel), so ways must be found to improve it. To reduce staff turnover, which contributed to a decrease in production, and on the basis of this, a decrease in the profit of the enterprise, the management planned the following measures:
I. First of all, it is necessary to strengthen the system (ie, to make several stages of the interview) in the selection of personnel and cover the entire spectrum with this work: from hiring to leaving an employee. It is necessary to improve the nomination procedure: information about vacancies, candidates, responsibility of recommenders, regulation of the right to nominate candidates, procedures for discussion, appointment and induction. If we take each of these elements separately, then they seem not very significant. But taken together, they allow us to raise all the work of recruiting to a new level.
II. The use of piecework wages in the enterprise. The introduction of this form of payment is possible only in the production department. That is, the salary of each employee will depend directly on the output, but there is a necessary mandatory minimum of tasks that must be completed by each employee, and the level of the unchanged wage rate also corresponds to it. As a result, employees of the production department will strive to work with more efficiency, which will have a positive effect on the financial and economic condition of the enterprise as a whole.
III. It is necessary to send personnel for training or advanced training in the regional center.
Approximate range of topics for courses, seminars on staff development:
Fundamentals of personnel management at the enterprise;
Financial management of the organization;
Sales management in the organization;
Optimization of business processes and organizational development of the company;
Logistics management.
Also an approximate spectrum educational services training center can be:
Implementation of such forms of advanced training as courses, seminars, internships.
An appropriate contract must be concluded with each student, and in case of its violation, penalties are included;
Regular assessment of the professional qualities of the employee, the level of his qualifications, the compliance of existing knowledge and skills with the job description;
Briefing on newly introduced technologies; information support for employees.
Having concluded an agreement with these institutions, during several years of study, send students to practice at TORGSERVISSNAB LLC. This will be very beneficial for the company, since in the future it will take less time for a trial period, not three months, but one or even less. Without serious changes in the field of training and retraining of personnel, it is difficult to expect qualitative changes in the work of the enterprise.
Similar Documents
Essence, stages and functions of enterprise strategic planning. Strategic planning is one of the functions of management, the process of choosing the goals of the organization and ways to achieve them. Planning the distribution costs of a commercial enterprise and their classification.
test, added 03/29/2009
Strategic planning as one of the main functions of management, which is the process of determining the goals of the organization, as well as ways to achieve them. Goals and objectives of management audit and the concept of controlling the personnel management system.
test, added 11/27/2010
The study of the essence of strategic planning in the organization - one of the functions of management, which is the process of choosing the goals of the organization and ways to achieve them in competitive markets. Business plan as an element of strategic planning.
term paper, added 05/05/2011
Strategic planning is a management function, which is the process of choosing the organization's goals and ways to achieve them. It provides the basis for all management decisions. Improvement of the modern machine-tool enterprise.
thesis, added 06/10/2009
Theoretical aspects of strategic management planning, its essence, meaning and stages. Consideration of the strategic planning system in LLC "Service Center", the process of choosing the goals of the organization and ways to achieve them, the essence of motivation and control.
term paper, added 10/29/2011
Management as a process of implementation of interrelated functions. The relationship of control functions with other controls. Analysis of the functions of the organization LLC "Rostiks". Recommendations for improving the functions of planning and motivation in the enterprise.
term paper, added 05/06/2013
control work, added 09/14/2016
Implementation of management functions in enterprise management. Application of planning and organization functions on the example of the travel company "Continent". Features and improvement of the process of motivation and control, planning and organization of personnel.
abstract, added 10/11/2013
term paper, added 01/21/2015
Theoretical and methodological foundations, essence, methods and models of strategic planning of the enterprise. The process of choosing the goals of managing an organization and ways to achieve them. Guidelines for the development of a strategic plan.